Module 04 · Diagnostic Trainer

Read the symptoms.
Name the fault.

Troubleshooting a trunked system is pattern recognition: a cluster of symptoms points to a failed subsystem. Inject a fault, watch how the system and dispatch react, then commit to a diagnosis — and find out whether you reasoned it right.

Conceptual model built on public P25 behavior (failsoft, site trunking). Not Motorola core software — no real alarm codes or service procedures. Symptoms illustrate documented failure modes to train the reasoning, not memorization of any product's screens.

Healthy Degraded Down IP transport
ZONE CORE RF SITE USERS & DISPATCH Zone Controllercall control UEM / UCSmgmt · affil Site / GTRCC active DispatchMCC 7500 Field unitssubscribers
Symptom feed
Inject a fault to begin. Symptoms will report in as users and dispatch notice them.

Injector

0
Correct
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Cases

Reference: the two big failure modes

Failsoft — the trunking controller / control channel is lost, so the site can't trunk. Transmitters drop to conventional repeater mode; radios beep and fall to a preset failsoft frequency. Talkgroups, unit IDs, roaming, patch/multiselect — gone.

Site trunking (island site) — the site loses its network link to the core but its control channel stays up. Local users still trunk to each other, but they're cut off from other sites and often from dispatch.